There’s been even more of a buzz in our offices since new Bayford Foundation arrival, Hamran Mamaniyat, 31, came aboard. Tackling his data inputting training with great energy, he gave us the lowdown on settling in.
How did you come to be employed by the Foundation?
Indeed job search referred me as I was experienced in call centres, customer service and sales. Nick Elletson’s interview questions were purely competency- based – no silly attempts to catch me out!
What is your background?
I worked with Leeds call centres and retailers for 13 years but had been unemployed since December and had been through many disappointing, poorly run interviews. After those, Nick’s professional approach was a revelation.
What appealed to you about working with the Foundation?
The working space is very attractive – a calm, learning environment with friendly colleagues.
What did you learn in your first week?
How fuel cards benefit clients, then devising my own approach to talking to them.
What did you find most interesting and enjoyable?
Actually having a job! Getting up in the morning and looking forward to working in a great place.
What did you find most challenging?
My lack of IT skills – but I gained so much knowledge, so quickly, through the dynamic training programme and my confidence grew quickly.
How helpful have the team been in helping you to settle in?
Fantastic. You can learn at your own pace, knowing that colleagues will give you as much help as you need – and they are always ready with useful tips!
What are you looking forward to learning about?
I want a career, not a temporary job, so developing a full understanding of the fuel cards industry and the company are important for my future progress – hopefully with TRFC sales. Thanks to everyone for helping me get off to a great start!
For more information on The Bayford Foundation and job opportunities available, visit http://www.bayfordfoundation.co.uk or call 0113 202 5129.